FAQs

If you or someone you see needs assistance, go to a medic tent or ask any event staff member (wearing orange shirts that with STAFF on the back) to call for help.  Event staff will be stationed at every field and will also be roaming the venue.  They are equipped to communicate with head event staff, security and Certified Athletic Trainers.

No. The Empire Polo Club strictly prohibits dogs on the premises, with the exception of service animals trained to perform specific tasks for individuals with disabilities.

Any attendees attempting to bring dogs other than service animals will be turned away and not allowed access to the Festival. Security personnel will be present to ensure compliance.

Visit our Vendors page and complete the retail vendor application form.  We will respond to your inquiry as soon as possible.  A limited number of retail vendors are accepted, with priority given to returning vendors.  All vendors must pay a vending fee based on square footage and provide a certificate of insurance.

We recommend pre-labeling all gear and personal items with your name and number prior to arriving on-site.

Lost and Found is located at the main registration tent in LaxMall. If you have lost an item at the venue, please visit the main registration tent in LaxMall.

The following items are strictly prohibited by the Empire Polo Club and the Festival unless previously approved by the Tournament Director.  Event security is authorized to remove individuals found in violation of this policy: drones, E-bikes, golf carts, electric scooters, ATVs, dogs (only service animals pre-approved by the tournament director will be permitted), coolers of any kind (except for medical use), outside food or beverage

Visit the LaxMall (near the white peaked tents) for endless fun and excitement! Enjoy tons of activities, games, and prizes, including cornhole, ping pong, fastest shot contests, photo booths, giveaways, and so much more. Don’t miss out on all the action—there’s something for everyone!